Shipping Policy

Delivery service depends on product availability, delivery location and operational capacity.

Delivery confirmation

Delivery availability, estimated time and any applicable charge are communicated before an order is accepted. Estimates may change due to weather, local restrictions, address issues or other circumstances outside reasonable control.

Address and receipt

Customers must provide a complete, reachable address and phone number. Please inspect the package at delivery where practical and promptly report visible damage, missing items or an incorrect order.

Failed delivery

If delivery cannot be completed because the customer is unavailable or the address is incorrect, redelivery may depend on availability and may involve additional charges.

For questions, contact Usman GroceryMart at [email protected] or call +91 9906788901. Business address: 424/A, Gandhinagar, Jammu, Jammu and Kashmir - 180004.